FAQ & Site Info

Terms of Service

Before ordering, please read this listing carefully and ask all your questions. To send an email We will answer your questions within 24-48 hours. Our email sambridal@outlook.com

A.Return Policy

1. We must check the size and confirm the item well before delivery the items. If you find any question ,please contact us within 48 hours after you received your items.

2. We appreciate your patience & understanding. If you don’t satisfied with the dress or service. Please let us know before you leave neutral or negative feedback, and we will try our best to make a solution. (*If buyer who leave neutral or negative feedback she/he will not enjoy our Return Policy*).

3. If the dress not fit you, you can sent the item back within 7 days , we can make a full refund to you (not include postage), the postage is for the buyer’s account , and we can make a exchanged dress for you free of charge.

4. Brand new condition (no smoke scents, no makeup stains, no alterations).


C.Feedback

If you love our shop and enjoy shopping clothes, please store up our shop and recommend my shop to your friends.

Customer satisfaction is very important to us and our feedback rating reflects the satisfaction of customer to our shop.

We hope after you receive the dress, you can leave us a positive feedback. Certainly we will also leave you a positive feedback too! we hope you will give us FIVE STARS(5.0 score) on all of the Detailed Seller Ratings.